Privacy Policy

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use the 36th Division NMC mobile application.

Effective Date: 22 June 2026


1. Introduction

36th Division NMC ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data while using the application.


2. Information We Collect


3. How We Use Your Information


4. Camera & Gallery Access

The application may request access to your device's camera and gallery for uploading complaint photos, profile pictures, or resolution images. Images are uploaded only after your explicit action.


5. Push Notifications

We use push notifications to notify residents about complaint status updates and important announcements. Notifications can be disabled from your device settings.


6. Data Storage

Data is securely stored using Supabase cloud services. Appropriate technical and organizational safeguards are implemented to protect your information.


7. Third-Party Services


8. Data Sharing

We do not sell or rent your personal information. Information is shared only with authorized administrators or when required by law.


9. Data Retention

Your information is retained only as long as necessary to provide our services and meet legal obligations.


10. Data Security

We use reasonable security measures to safeguard your information. However, no online system is completely secure.


11. Children's Privacy

This application is not intended for children under 13 years of age.


12. Your Rights


13. Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page.


14. Contact Us

36th Division NMC

Email: support@36thdivisionnmc.in


15. Consent

By downloading, installing, or using this application, you agree to this Privacy Policy.